Questions, problems, ideas — we answer.
Check your spam or junk folder and give it five minutes — it can lag. Still nothing? Use the reset password link on the sign-in screen to trigger a fresh email, or email us and we'll sort it out.
In the app, go to Profile → Settings (the gear icon) → Delete account. This permanently removes your account, profile, and plans. Step-by-step instructions are at theplan.club/delete-account, or email us and we'll delete it for you.
Open the plan from your Kept screen and use the remove option, or unsave it from its detail page.
Venue information can change without notice — always confirm with the venue before heading out. If you spot something wrong, email us and we'll fix the listing.
By our own matching engine — it pairs venues, moods, and timing using the preferences you set. Your data stays within the services listed in our Privacy Policy.
Email us with your device model, iOS version, and what you were doing when it happened. Screenshots help a lot.
To access, correct, or delete your personal information, or to withdraw consent, email hello@theplan.club — we respond to privacy requests within 30 days. Full details in the Privacy Policy.